Workorders

New! You can check the status of your workorders online. Call 7-6944 for more information or to sign up.

Please answer all of the following when sending a workorder request. Failure to completely answer all of the questions may result in a significant delay in processing your order. Click here for a list of rates and available equipment.

  1. What you want done (e.g ADD, MOVE, CHANGE, DISCONNECT).
  2. Type of service (e.g. Voice, Data, Cable TV, etc.) .
  3. Current service information (e.g. Location, Voice Number) [MOVE, CHANGE, DISCONNECT only] .
  4. New service information (e.g. Location, Equipment) [ADD and MOVE only].
  5. Billing Information (e.g. POETS or billing address).
  6. When you need the work completed (Due Date).
    1. Requests are assigned a Due Date of 3 weeks from the date a complete order is received.
    2. If you need a the work completed sooner you must call 7-6944 for scheduling. An expedite fee of $75 may apply.
  7. Your contact information.
  8. Any additional notes or requests.

Submit all the information above by sending an email to: